1. Data We Collect
- Account details (name, phone number, account identifiers).
- Order and payment metadata required to process purchases.
- Shipping data (country, city, address lines, geolocation if provided).
- Technical data (device/browser logs for security and service stability).
2. How We Use Data
- To authenticate users and secure account access.
- To process orders, delivery, invoices, and support requests.
- To operate referral, bonus, and loyalty features.
- To improve product, catalog, and operational quality.
3. Sharing and Retention
- We share data only with service providers required to run the platform (for example, payments and logistics).
- We retain data only as long as needed for operations, legal obligations, and fraud prevention.
- When deletion is approved, personal data is erased or anonymized except records required by law.
4. Your Rights
You can request access, correction, export, or deletion of your personal data.
For privacy requests, contact: privacy@glfactory.ae.